Most IT Directors do not have the expertise and knowledge, nor do they want to “deal with the phone companies.”  Other staff members, as well as the IT department, do not have the expertise or time to deal with phone billing or waiting on hold for a phone company representative to come on the line.  Our back office support specializes in managing phone companies’ dysfunctional processes.  We have the ability to save you time and effort, which all equate to savings. 

As a telemanagement and consulting company, we specialize in providing outsource support, solutions to your customer specific applications and cost savings solutions to mid- and large-sized companies. Strategically focused enterprises need to focus their valuable resources on core business functions and leverage the expertise of others by outsourcing non–core activities which will save time and money. 

The Morrison Group is a group of individuals that have extensive experience in the field of provisioning, managing and implementation of voice and data circuits and service. We collectively represent and manage $75,000,000 in local, long-distance and data revenue to carriers a year.   We obtain far better results purely due to our technical, legal and carrier insight advantage. 

As “Tariff Specialists” we can offer and explain the differences between carriers, companies, data applications, cost per minute, billing options and much more.  We are purely “a value added” support to your organization!  Nowhere will you find a company like The Morrison Group that has inside working depth and knowledge of multiple phone companies. 

The Morrison Group is compensated from the phone company you select to provide your services. May it be SBC, AT&T, Qwest, ACC, Global Crossing, PAETEC, New Edge or any of the other 28 companies we represent.  Most often we are paid a small monthly residual to maintain your service.  The Telecom companies have found we have a “vested interest” to keep the customer happy which, in turn, keeps you with the providers four times longer.  Our “average” customer has been a client of The Morrison Group for over nine years!  Our customer base ranges from national name brand companies to local mom and pop shops. 

Telecom Account Representatives come and go and, sometimes, so do the Telecom companies themselves.   The Morrison Group will be the most stable relationship you will ever have in this constantly fluctuating industry.  The Morrison Group has retained an unprecedented 98% of their clients over a seven-year period!  The key to our success lies in the fact that we are customer-focused.  Our long-term mutually beneficial relationships with hospitals, universities, corporations, and Fortune 1000 companies have resulted in loyalty, trust, and significant reduction of telecom costs. 

Founder Bob Morrison invites you to call The Morrison Group for an evaluation of your individual telecom situation.  See how the network we implement and oversee works to your advantage.